Delivery Information

Delivery Prices

Party Supplies Only Under £40: £3.90* / Over £40: FREE*

Party Experience Hire: FREE*

Party Experience Hire with Party Extras Hire or Additional Party Supplies: FREE* (Delivered Together with Party Experience Delivery)

Party Extras Hire Only Under £40: £19.99* / Over £40: FREE*

Party Extras Hire with Additional Party Supplies Under £40: £19.99* / Over £40: FREE* (Delivered Together)

*Additional delivery charges apply to Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight. Please see below for further information on additional delivery charges to Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight.

If you have any questions regarding delivery then please contact our team on 01253 462628.

 

Party Experience Hire: Delivery

  • Free Party Experience hire return delivery service (excludes Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight).
  • All Party Experience hire return delivery to Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight is £40.00.

We cannot ship the following party experiences to any Islands including Northern Ireland: DJ Party, Preschool Teepee Adventure and Teepee Sleepover.

Delivery and collection will be fulfilled by DPD. DPD will provide a time slot on the day of delivery. We do not allow our packages to be left without a signature. A time slot is usually provided for the return collection of your party package but if you've not received one by 10am then please contact our office on 01253 462628. DPD usually collect between 10am and 1pm. It is important that someone is available on the day of collection.

 

Party Extras Hire: Delivery

  • Free Party Extras hire return delivery service on orders totalling £40 or more (excludes Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight).
  • Party Extras Hire under £40 will occur a £19.99 return delivery charge (excludes Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight).
  • All Party Extras hire return delivery to Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight is £40.00.

Delivery and collection will be fulfilled by DPD. DPD will provide a time slot on the day of delivery. We do not allow our packages to be left without a signature. A time slot is usually provided for the return collection of your party package but if you've not received one by 10am then please contact our office on 01253 462628. DPD usually collect between 10am and 1pm. It is important that someone is available on the day of collection.

 

Party Supplies Only: Delivery

  • Free Party Supplies delivery on orders totalling £40 or more. (Excludes Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight).
  • Party Supplies orders under £40 will occur a £3.90 delivery charge (excludes Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight).
  • All Party Supplies delivery to Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight is £12.99.

 

Party Experience Hire: Late Delivery

Please inform Play Chest® if you do not receive your delivery on the arranged date by contacting us.

 

Party Experience Hire: Packing your Party Experience for Return

It is your responsibility that all returned goods are secure within the transit box provided. Any damage or loss of parts during transit, due to goods not being packaged properly, may be chargeable. Please make sure to stick the return label over the old label. Please follow the instructions inside the party package on how to best secure your return package.

 

Party Packages: Failed Collection and Late Collections

Due to other bookings, it is important that your party experience or other hire equipment is returned on time. We would not want to dissapoint the next customer due a package not being returned on time. If collection is failed on the collection date shown on booking due to no fault of Play Chest® then a late fee of £40 per day will be charged.

 

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