Award Winning Party Company
Free UK Mainland Delivery with £40 Spend
37,925 Guests Catered
for Since Launch
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Experience

Award Winning Party Hire & Supplies

Free UK Mainland Delivery with £40 Spend

37,925 Guests Catered

There are no delays on party supplies orders. All deliveries are currently contactless

Delivery Information

Delivery Prices

Party Supplies Only Under £40: £3.90* / Over £40: FREE*

Party Experience Hire: FREE*

Party Experience Hire with Additional Party Supplies: FREE* (Delivered Together with Party Experience Delivery)

Audio, Lighting Equipment and Extras Hire Only Under £40: £19.99* / Over £40: FREE*

Audio, Lighting Equipment and Extras Hire Only with Additional Party Supplies Under £40: £19.99* / Over £40: FREE* (Delivered Together)

Party Experience Hire with Audio and Lighting Equipment Hire: FREE* (Delivered Together with Party Experience Delivery)

Party Experience Hire with Audio & Lighting Equipment Hire and Party Supplies: FREE* (Delivered Together with Party Experience Delivery)

*Additional delivery charges apply to Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight. Please see below for further information on additional delivery charges to Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight.

If you have any questions regarding delivery then please contact our team on 01253 462628.

 

Partyware Only: Delivery

We offer a free partyware delivery service on orders totalling £40 or more (excludes Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight). Partyware orders under £40 will occur a £3.90 delivery charge (excludes Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight). Delivery to Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight is £12.99.

 

Audio & Lighting Hire & Party Extras Hire: Delivery

​We offer a free audio, lighting and party extras hire return delivery service on orders totalling £40 or more (excludes Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight). Audio, lighting and party extras hire orders under £40 will occur a £19.99 return delivery charge (excludes Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight). Return delivery to Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight is £40.00.

Delivery and collection will be fulfilled by DPD. DPD will provide a time slot on the day of delivery. We do not allow our packages to be left without a signature. A time slot is usually provided for the return collection of your party package but if you've not received one by 10am then please contact our office on 01253 462628. DPD usually collect between 9am and 5pm. It is important that someone is available on the day of collection. You will receive information regarding delivery and collection a couple of days before delivery.

Any additional partyware purchased will be included within your party package.

We cannot ship the following hire equipment to any Islands including Northern Ireland: Tiger Laptop / Projector Stand and QTX Derby LED Party Bar Lighting.

 

Party Experience Hire: Delivery

​We offer a free party experience hire return delivery service (excludes Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight). Return delivery to Northern Ireland, Scottish Highlands, Northern Scotland, Channel Isles and Isle of Wight is £40.00.

We cannot ship the following party experiences to any Islands including Northern Ireland: DJ Party, Preschool Teepee Adventure and Teepee Sleepover.

Delivery and collection will be fulfilled by DPD. DPD usually provide a time slot on the day of delivery. We do not allow our packages to be left without a signature. A time slot is usually provided for the return collection of your party package but if you've not received one by 10am then please contact our office on 01253 462628. DPD usually collect between 9am and 5pm. It is important that someone is available on the day of collection.

Any additional partyware purchased will be included within your party package.

 

Party Packages: Delivery Dates

Our Party Packages are delivered on a Thursday and collected on the following Monday. We have found these days work the best to ensure that your party package is delivered in plenty of time for your weekend party, but if you have any special delivery requests please don’t hesitate to email us at info@playchest.co.uk.

 

Party Packages: Late Delivery

Please inform Play Chest® if you do not receive your delivery on the arranged date by contacting us.

 

Party Packages: What to Return

Each package will contain a checklist to make sure all required items are returned. Please refer to this sheet when packing your party package. Here's an idea of what is required to be retuerned...

The following items must be returned:

  • Shipping Container
  • Play Equipment (LEGO®, DUPLO®, High Visability Vests, Funfair Games, Etc)
  • Instructions
  • Game Accessories (Stopwatch, Rings, Etc)

Some items within the Party Package do not need returning, these include:

  • Party Cups
  • Party Plates
  • Party Napkins
  • Balloons
  • Invitations
  • Certificates

 

Party Packages: Packaging of Returned Party Package

It is your responsibility that all returned goods are secure within the transit box provided. Any damage or loss of parts during transit, due to goods not being packaged properly, may be chargeable. Please make sure to stick the return label over the old label. Please follow the instructions inside the party package on how to best secure your return package.

 

Party Packages: Failed Collection and Late Collections

Due to other bookings, it is important that your party experience or other hire equipment is returned on time. We would not want to dissapoint the next customer due a package not being returned on time. If collection is failed on the collection date shown on booking due to no fault of Play Chest® then a late fee of £40 per day will be charged.

 

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